INTERNATIONAL SHIPPING

ATTENTION: Canada Post Strike
3rd of December 2024: Canada Post is currently on strike and we have been advised that any packages mailed to Canada will be returned to our warehouse. Unfortunately, we will not ship to Canada until the strikes end. If you have an ISSADA order affected by this strike, please get in touch with hello@issada.com.

DO YOU DELIVER OUTSIDE OF AUSTRALIA?

Yes!

International estimated delivery timeframe is up to 14 business days but it does vary country to country.

WHEN WILL YOU DISPATCH MY ORDER?

All orders received by 10am Brisbane time will leave the same day Mon-Thur. 
We do not dispatch orders on a Saturday.

HOW MUCH DOES INTERNATIONAL SHIPPING COST? 

We offer free Standard Australia Post International Shipping on orders over $100

Orders under $100 and express rates are calculated at the checkout.

 DO I HAVE TO PAY INTERNATIONAL TAXES AND FEES?

For international orders, you will be charged in Australian (AUD) dollars which will exclude Australian GST (Goods and Services Tax). International customs policies vary from country to country, and international orders may be subject to local customs charges which you will be responsible for.

We are unable to record international orders as a gift as a way of avoiding or reducing customs fees. All customs, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination.

If the goods are above the threshold for your country and customs entry is required, our logistics partner will charge an additional admin handling fee for customs clearance. For more information about your country's customs policies, please contact your local customs office.